Sarah Batcher
Sarah became a certified veterinary technician in 2010 while working at the U of M's Veterinary Medical Center. In 2011 Sarah began work in private practice where she became Fear Free Certified. She is a member of the Society of Veterinary Behavior Technicians (SVBT) and is pursuing her Professional Dog Training Certification (CPDT) and Veterinary Technician Specialty (VTS) in Behavior. Animal behavior has been a passion for as long as she can remember. Working in private practice solidified this passion when she saw how the human-animal bond can be strengthened through establishing relationships and trust through body language and clear communication. When not at work Sarah enjoys learning new things from her 2 dogs, gardening, going to movies with her fiancé and spending time with family and friends.
BS, CVT
Bri Falgren
Bri became a Certified Veterinary Technician in 2015 and worked in non-profit and general practice before joining our team in December 2018. Bri is a member of the Society of Veterinary Behavior Technicians (SVBT) and is currently pursuing her Professional Dog Training Certification (CPDT) and her Veterinary Technician Specialty (VTS) in Behavior. Her passion for animal behavior stemmed from her work in shelter medicine during undergraduate school, where she saw many pets surrendered, often due to an undiagnosed behavioral disorder. Bri strongly values the human-animal bond and finds joy in strengthening those bonds by teaching families to better communicate with their pets. Bri currently shares her home with her four adopted pit bulls: Pippa, Nina, Gemma, and Roxy. Outside of work, Bri enjoys spending time with family & friends, relaxing outdoors in the summer, and watching Minnesota Wild hockey.
BS, CVT
Jennifer Wilmes
Jennifer has been a Certified Professional Dog Trainer since 2015 as well as managed her own positive reinforcement training business. She became Certified Behavior Consultant Canine and Fear Free Certified in 2018. She is a Professional Member of the Association of Professional Dog Trainers and a Supporting Member of the International Association of Animal Behavior Consultants. She has a passion for learning about each animal's style of learning, then passing on training skills to their humans. Her goal is to create a fun and trusting relationship while implementing behavior modification techniques. During her off hours, she enjoys time with her husband, son, two dogs, two bearded dragons and will engage in almost any outdoor activity.
BS, CPDT-KA, CBCC-KA
Pam Shafer
Pam has had a love for animals her entire life – and it shows every day at work! She has a broad background including having worked for many years as a veterinary assistant, and having managed a doggie daycare and pet hotel. Positive reinforcement training and canine behavior is her passion. She loves watching dogs and their owners learn new skills and bond through training. When Pam is not working, she enjoys making memories with her family and friends, going for walks, and reading.
CPDT-KA
